How to use your Smart Parcel Box
Modify your delivery address
To ensure smooth deliveries to your Smart Parcel Box, please change your delivery address to this format:
- Address: SMART PARCEL BOX Brief location of your Smart Parcel Box
- Your House Number and Street
- Your Town
- Your Country
- Your Post Code
So your delivery address will look something like this:
SMART PARCEL BOXMrs J Smith
Left of main door
14 Grafton Gate
Milton Keynes
Bucks
MK19 1AL
We recommend that you set your modified address as your registered delivery address for your favourite online stores.
Remember to leave special instructions
You will often be asked at online checkouts whether you have special instructions for your delivery. We recommend you write:
If I’m not available in person to take a delivery, please drop the parcel at my SMART PARCEL BOX located at ———. The driver should scan the unique barcode in the delivery chute as the proof of delivery. I authorise you to use this scan as proof of delivery. Please DO NOT leave/deliver the parcel elsewhere.
Keep your box empty for optimum use
Please remember to clear your box as soon as you can by taking your parcels out frequently. This will prevent clogging of space and allow you to take as many parcels as the volume of the box will accept.
Remember to ask the drivers to scan
While introducing your smart parcel box to the drivers, please remember to ask them to scan the barcode after they have delivered. This will act as a proof of delivery for them and you will get an email or mobile text notification upon delivery.
This is subject to the facility available with the courier service.
