The UK's No.1 Parcel Delivery Box

Installed in over 50,000 homes and businesses, Smart Parcel Box is the UK’s leading delivery box solution. Established in 2015 and designed in the UK, the range includes an exclusive collection of secure delivery boxes suitable for all needs in a choice of colours and sizes. Smart Parcel Box is brought to you by Homescapes, a leading and well-respected British online retailer of top-quality homeware.

Our brilliant team of designers and engineers is committed to creating the best and most secure boxes on the market. We offer the largest selection of parcel boxes and stay ahead of delivery industry changes whilst always considering design and functionality.

Smart Parcel Box owners are supported by our dedicated customer care team based in the UK to help with any queries. Our boxes are shipped directly from our UK-based distribution centre.


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How was the Smart Parcel Box born?

In the autumn of 2014, Vikram Avasthi, the founder of Homescapes, conceptualised this product as shown in the early sketches. Homescapes shipped thousands of parcels weekly and many customers complained of missing parcels or failed deliveries.

homescapes founding idea

He had personally experienced similar problems, and concluded that there was a need for a final mile delivery solution. Since there was nothing available, it was time to get creative and the idea of Smart Parcel Box was born!

The main considerations in designing the Smart Parcel box were:
  1. Safety. The box should be strong, tamper-resistant and securely mountable on either the floor or the wall.
  2. Ease of use. Couriers should be able to find the box easily and be able to use it intuitively.
  3. Proof of delivery. The box should have a form of unique identification. A unique barcode and a mechanism to register the box were therefore provided.
  4. Receive multiple parcels. The box should safely receive several deliveries. An anti-fishing mechanism was developed, and the size of the parcel box was carefully designed.
  5. Weather friendly. A high quality to survive our British weather. Should feature galvanised weather-proof coating and be water resistant.

After an extensive development process, this concept was brought to life by our dedicated team, and the Smart Parcel Box was ready to serve.

The Journey of Smart Parcel Box

green box

Summer 2015

Smart Parcel Box created

The original Smart Parcel Box is created. The largest parcel box available, easy to use, the box features a scannable proof of delivery barcode, secure anti-fishing mechanism and can receive multiple parcels over one day.

grey box

Spring 2016

Medium box launched

With the success of the large and extra-large boxes, the medium Smart Parcel Box was created. A smaller size, secure, wall mounted post box – perfect for apartments and smaller homes.

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Winter 2016

SPB launched in Europe

After repeated enquiries from mainland Europe customers smartparcelbox.fr and smartparcelbox.de were created. Smart Parcel Box was now being shipped across Europe to over 20+ countries.

back door box

Spring 2017

Double door launched

After listening to our customers, we noticed a growing trend of boxes being installed within walls and entranceways. Our parcel boxes were redesigned to provide retrieval doors both in front and rear.

blue box

Summer 2017

New vibrant colours introduced

Smart Parcel Boxes now available in seven colours in medium and four colours for the large and extra large models giving a fantastic choice to customers.

spb warehouse

Spring 2019

New, larger warehouse opens

With an increase in number of designs and growing customer demand, in early 2019 we acquired an exclusive Smart Parcel Box warehouse and distribution centre.

black box

Summer 2019

SPB featured on BBC

The medium Smart Parcel Box was featured on BBC One’s “Best House In Town” installed in a smart, high-tech Leicestershire home.

Autumn 2019

New modern designs launched

The range is strengthened with the launch of the curved top and slanted top models increasing the selection and making the widest range of parcel delivery boxes available.

covide care

Coronavirus Pandemic

SPB providing safe and contactless delivery direct to your door

“With the onset of Covid 19 the box came into its own as I was able to have everything delivered whilst staying safely inside.” – C.Bennett

installation

Now

SPB now installed in over 50,000 homes

Providing a safe and secure parcel delivery solution to homes and businesses across the UK and Europe, Smart Parcel Box is now installed in over 50,000 locations. Tried and tested, it is the UK’s no.1 delivery box solution.

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Exciting Future

Smart Parcel Box – Many new developments

This is an exciting time for Smart Parcel Box. With a lot of exclusive developments to look forward to, we will continue to keep new and old customers informed.

Excellent Customer Reviews

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